Yes, we are OPEN…Governor Walz’s Shelter in Place order allows veterinary facilities to remain open. You are allowed to seek veterinary care for your pet.
Exemptions per Governor Walz:
Health and safety activities: Individuals may seek emergency services, obtain medical services, supplies and medications and visit a health care or dental professional or facility, or a veterinarian. Individuals may also donate blood.
We do have a protocol in place to keep our clients, patients and staff safe. We are offering curbside appointments. ALL PETS need to be on a LEASH OR CARRIER. Staff will not be entering any vehicles to get pets out. Clients will need to get the pet out of vehicle and hand technician the leash or carrier.
For prescription refills, please give us at least 24 hours notice prior to pickup.
Governors Press Release:
For more information on Covid-19 and pets please visit:
Appointments and Covid-19
In an attempt to help reduce that spread of the Covid-19 virus and increase the safety of our clients, patients and staff we are offering a few options to our clients.
- Curbside Appointments: If you would like your pet to be seen but do not want to come into the clinic we are offering this option. Please call the clinic from your vehicle to inform us that you are in the parking lot. A technician will get a history of what is going on with your sick pet or what is needed for your pet’s routine appointment. Once staff is ready, a technician will come to your vehicle to get your pet. ALL PETS NEED TO BE ON A LEASH OR IN A KENNEL. Once the appointment is done, the pet will be returned to you. Payment will need to be done either by calling the clinic with a credit card or informing the technician that you plan to pay by other means and a receptionist will assist you with payment. Clients are required to stay in their vehicle in our parking lot and be available by phone during the pet’s appointment.
- In Clinic Appointments: Please check in with our reception staff and let them know you are here. You may be asked to wait in your vehicle until an exam room is available. AT THIS TIME, WE ARE ALLOWING ONE FAMILY MEMBER IN AN EXAM ROOM WITH A PET. This is to reduce the number of people that we have in the clinic to help establish social distancing.
- Prescription/Food Curbside Pickup: Please call the clinic and we will have a receptionist assist you with payment over the phone if possible and bring your product to your vehicle.
Please be patient with our staff as we implement these changes as we try to help protect everyone’s health and safety.
Cold Spring: 320-685-3237
St. Joseph: 320-363-7756